How Carbonite protects you
Your computer is filled with irreplaceable files. emails, photos, music, business contacts and financials. Carbonite automatically and securely backs up the irreplaceable contents of your computer. From only AU$59.00 per year no matter how much stuff you need to back up. That’s right, UNLIMITED backup.
A small program on your computer
Carbonite installs a small software program on your computer. It works quietly in the background looking for new and changed files to back up. It looks and feels like part of your computer, and is integrated with your desktop. So there’s nothing new to learn.
Carbonite takes data privacy and security very seriously. It encrypts your files twice before backing them up securely off-site. It uses the same encryption techniques that banks use. Files remain encrypted at secure data centers. So only you can see them.
Everything is automatic
When your computer is idle, Carbonite automatically backs up new and changed files. You don’t have to do anything! When you’re using your computer, Carbonite goes to sleep so it will never slow down your computer or internet connection.
Get your files back with a few clicks
With Carbonite, restoring files is quick and easy. If you accidentally delete or otherwise lose some of your files, it takes just a few clicks from your desktop to get them back. If your computer is damaged, stolen or “just dies” and you lose all your files, you can easily restore them to a new computer.
What does Carbonite back up?
By default, Carbonite backs up everything in your Documents and Settings folder, including documents, settings, photos, email, music, and data files from other applications, such as Quicken, Money, etc. The default backup does not include programs, system files, temporary files, videos, or individual files greater than 4GB. You can, however, force Carbonite to add any of these to your backup.
How does Carbonite keep my data secure?
Only you can see your files
Carbonite encrypts your files twice before they leave your PC. They remain encrypted on the Carbonite servers, making it virtually impossible for anyone to access your files without your secret password. Carbonite uses a combination of encryption techniques, similar to those used by banks, to safeguard your data.
How much stuff can I back up?
You can store as much as you have on your computer. There are no limits on backup storage capacity. Carbonite will back up all the supported files on your hard drive whether you have 1GB, 10GB or more. As a practical matter, however, the speed of today’s DSL and cable Internet services will make it very slow to back up more than, say, a few dozen GB of data.
How can I tell what’s backed up?
Dots on files and folders show you the status of your backup at a glance.
A green dot on a file means that file is all backed up.
A yellow dot means the file is pending backup.
A green dot on a folder means 100% of the folder’s contents are backed up.
A yellow dot on a folder means that it contains files or sub-folders which are pending backup.
A “green doughnut” dot — a green dot with a hole in the middle — means that the folder is backed up, but some of its files or sub-folders are not selected for backup.
A folder with no dot is not selected for backup.
How do I restore lost files?
Fast and easy restore
Carbonite makes restoring files fast and easy. Restore any file or folder from your backup with a single click. If your PC crashes or is stolen you can recover lost files by visiting the Carbonite website.
Recovering small amounts of data (a few files here or there) will probably take only seconds or minutes. Restoring all of your data will take longer and depends on how much data you have and the speed of your Internet connection. Most DSL services will allow you to download about 600-800 MB per hour, or roughly 14-18GB per day. For an average user, complete data restoration is likely to take at most a day or two.
Will Carbonite work on my computer?
The current version of Carbonite is designed for Windows XP and Windows Vista. Carbonite supports both the standard 32-bit and 64-bit versions of both XP and Vista. Carbonite will not support older versions of Windows (Windows 98, Windows 2000, and Windows ME). Carbonite for the Mac will be available in mid-2008.
How much does it cost?
One Flat Annual Fee
Carbonite can be purchased as a 1 year, 2 year or 3 year subscription for only AU$59 for a 1 year subscription, AU$109 for a 2 year subscription, and AU$149 for a 3 year subscription. That’s all it costs no matter how much you need to back up. No hidden fees. No limits on backup storage capacity.